Returns & Exchanges
We want you to be completely satisfied with your Passenger gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't quite right or you've changed your mind, we've made the process simple and sustainable.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing